Frequently Asked Questions
Everything you need to know about shopping with Common Era.
How do I determine the right size for me?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or reaching out to our style consultants for personalized advice.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for a refund may incur a small processing fee.
Do you offer international shipping?
Yes, Common Era ships worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my Common Era garments?
To ensure the longevity of your pieces, we recommend following the specific care instructions on the inner label. Most of our delicate fabrics benefit from cold hand washing or professional dry cleaning.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.